Response Utilities allows access to your agency’s incident and exercise information. Look at past incidents and their details, look at past training exercises (or events) and view attendance.
Were you active on the incident but your participation failed to get recorded? Did the report writer mishear details over the radio and hence misreport apparatus or important details of the response? Did you not get JPR (job performance review) credit from an exercise?
The more personnel that review past incidents – and soon after they occur – the more accurate the reports will be. That helps you, and the whole organization.
Use Response Utilities to check the time of the incident or exercise, as well as the duration. Check participation, including a quick scan of participants faces. (The current user is shown first, otherwise those with identified roles – e.g. command or instructor – come first.) check if the activity is still draft (shown as blank below) or has been published.
Response teams need to communicate to be effective as a coordinated team. Teams are usually well served during an incident with dispatch alerts to pagers / minitors, radio traffic for operational communications, and face to face AARs (after action reviews) to review the incident. Outside the incident, however, teams do less well at group communications.
Teams often use email mailing lists of manually managed text groups to communicate which work, but require additional maintenance effort to keep up to date. D4H facilitates communications with D4H collaborations within the system, and the ability to communicate to a group outside the system. These work well when one is at a computer.
Response Utilities for D4H leverages the up to date information in the D4H database to put similar capabilities in your pocket. Use Response Utilities to message individuals, message groups and/or any combination of the two.
Don’t limit your communications because you are broadcasting to too wide a group and don’t want to spam everybody. Communicate from your mobile device (using email or messaging) by sending to just the people who need to be included. Send to the new group of trainees, and copy the training officer. Send to the officers. Send to individuals. Communicate easily and precisely.
I am a volunteer firefighter in the mountains of Colorado, USA. We use D4H – Readiness & Response for managing many aspects of the department. We record incidents, exercises, events and attendance in D4H. We manage our inventory (for multiple stations, apparatus and personnel) and we maintain individual certifications / qualifications, and more, in D4H. Our members use D4H a lot.
D4H is a very powerful system with a lot of features, and its website is somewhat overwhelming on any mobile device, especially a mobile phone. Our membership needed something less powerful, an application for the tasks they perform on the go; viewing activities, setting attendance, communicating with other members, and updating off duty.
I created Response Utilities to allow our membership to interact with D4H. Response Utilities is a simple interface targeted at individual members, allowing them to view upcoming activities (and set their attendance), review past activities (incidents and more), and communicate with other members of the agency. Members who default to “on duty” (e.g. volunteers) are also able to easily set their “off duty” times.